Shipping policy

Thank you for choosing Gym Equipment Shop. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for details on how your order will be processed and delivered.

1. Handling, Transit & Order Cut-Off Time

Processing Time:
Orders are processed within 1–2 business days (Monday to Friday).

Transit Time:
Once dispatched, delivery typically takes 1–2 business days (Monday to Friday).

Order Cut-Off Time:
Orders placed before 4:00 PM (GMT – London) are eligible for same-day processing.

Total Estimated Delivery Time:
Customers can expect their orders within 2–4 business days from the date of purchase.

2. Shipping Information

Shipping Method:
We offer Standard UK Shipping.

Shipping Rate:
Free shipping on all orders within the United Kingdom.

Delivery Location:
Orders are shipped to the address provided at checkout. Please ensure all details are accurate before placing your order.

3. Order Modifications

If you need to modify your order, please contact us as soon as possible at Info@gymequipmentshop.co.uk.

Once an order has been dispatched, changes may no longer be possible.

4. Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact our support team at Info@gymequipmentshop.co.uk. We will investigate and assist you promptly.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Tracking information is usually available within 24–48 hours after dispatch.

6. Cancellations

Cancellation Window:
Orders can be cancelled within a limited time before shipment.

How to Cancel:
Please email Info@gymequipmentshop.co.uk with your order details.

Refunds:
Approved cancellations will be refunded in accordance with our Return & Refund Policy.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

Gym Equipment Shop is not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error, contact us immediately before dispatch.

Additional charges may apply for address corrections after processing.

8. Agreement

By placing an order with Gym Equipment Shop, you agree to the terms outlined in this Shipping Policy.

For more information, please refer to our Privacy Policy and Terms of Service.

9. Contact Us

For any questions or support, please contact us:

Business Name: Gym Equipment Shop
Email: Info@gymequipmentshop.co.uk
Phone: +44 791 669 1005
Business Days: Monday – Friday
Business Hours: 9:30 AM – 6:00 PM

Business Address:
20 Sabra Court, Lisgar Terrace, London, W14 8SE, United Kingdom

Chat Support: Available 24/7